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FREE OVER £50

£2.50

standard 48 hr delivery

£1.50 on purchases under £20

Web Design by Gothic Designs. © Gothic Designs 2010. All Rights Reserved

GOTHIC DESIGNS CUSTOMER SERVICE OATH

WITH HEART AND MIND WE DO SPEAK.

IN THE SILENCE OF THE CATACOMB WE SEEK,

THE WISDOM OF THE ANCIENT SOULS.

TO CEMENT OUR OATH, TO FULFIL THESE GOALS:

1. 14 Money Back Guarantee - you may return your order for any reason up to 14 days* after you receive it and you will be given a full refund including your initial postage expenses*. Please see our Returns Section on how to go about this. (excludes sale items)

2. Safe Postage Guarantee - we want you to have a stress free shopping experience, so we offer an order tracking service.

Any loss or damage to items will be dealt with quickly and efficiently by either replacement or refund where applicable. If you have not received your order within 14 working days of dispatch (28 days for overseas orders) we will send a replacement, and pay for the return of the lost item should it turn up. See our Postage Section for more details or contact us if you need help with your order or it is taking longer than expected and we will do our best to rectify the situation.

3. Same Day or Next Day Dispatch - we aim to dispatch all orders either on the same day or the next working day after receipt of payment. All our goods are sent out via first class post.

4. FREE Gift When You Spend £35 or More - and a little edible surprise is included with all orders! SEE BELOW FOR DETAILS

*please note that you must return goods unused and in a saleable condition to receive a full refund. You are responsible for the cost and the safe return of the goods.

FREE WHEN YOU SPEND £35 OR MORE.....

We are currently offering the range of pendants shown below, they are all 100% lead free Pewter, strung on an 18” fixed clasp boot lace necklace. You will be sent a random design, but we will endeavour to send you a different one each time (although we cannot guarantee this!)